Terms of service
Welcome to Dollophome. These Terms of Service outline the rules and conditions governing access to and use of dollophome.com (“Website”, “Site”, “we”, “us”, or “our”).
By accessing the Website or placing an order through it, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.
Website Usage
Users may access and use the Website only for lawful purposes and in accordance with applicable laws and regulations.
By using this Website, you agree not to:
- attempt unauthorized access to systems, servers, or accounts
- interfere with the functionality or security of the Website
- use the Website for fraudulent or unlawful activity
- distribute malicious software or harmful code
- misuse any content, tools, or services provided through the Website
We reserve the right to restrict or terminate access to the Website if misuse or suspicious activity is detected.
Product Information & Orders
All products displayed on the Website are subject to availability.
We reserve the right to modify, update, or discontinue products, pricing, descriptions, or availability at any time without prior notice.
By placing an order, you confirm that:
- all information submitted during checkout is accurate and complete
- you are authorized to use the selected payment method
- you understand that shipping and delivery estimates are approximate and may vary
Orders may be cancelled or refused if:
- payment authorization cannot be completed
- suspicious or fraudulent activity is detected
- incorrect pricing or technical errors occur
- incomplete or inaccurate customer information is provided
Pricing & Payments
All prices shown on the Website are displayed at the time of purchase unless otherwise stated.
While we strive to ensure pricing accuracy, occasional errors may occur. In such cases, we reserve the right to:
- correct inaccurate pricing
- cancel affected orders
- contact customers regarding the issue before processing the order
Payments are processed securely through third-party payment providers.
Shipping, Returns, and Refunds
Information regarding shipping, returns, and refunds is explained in separate policy pages available on the Website.
These policies include:
• Shipping Policy
• Return & Refund Policy
By placing an order, you confirm that you have reviewed these policies and agree to their terms.
Intellectual Property
All materials displayed on the Website, including text, images, graphics, logos, and design elements, are the property of Dollophome or its respective content providers and are protected by intellectual property laws.
Website content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
Third-Party Websites
The Website may contain links to third-party websites or services for informational purposes.
Dollophome is not responsible for the content, policies, or practices of third-party websites. Users are encouraged to review the terms and policies of any external sites they visit.
Limitation of Liability
To the extent permitted by applicable law, Dollophome will not be responsible for indirect or consequential damages resulting from the use of the Website or the purchase of products through it.
Nothing in these Terms limits rights that consumers may have under applicable consumer protection laws.
Changes to These Terms
We may update or revise these Terms of Service from time to time. When changes are made, the updated version will be published on this page and will take effect immediately upon publication.
Users are encouraged to review this page periodically to stay informed of any updates.
Governing Law
These Terms are interpreted in accordance with applicable laws and consumer protection regulations, without limiting any mandatory rights granted to customers under local legislation.
Contact Information
If you have questions regarding these Terms of Service, you may contact us using the information below.
Dollophome
Business Address:
120 Otley Rd
Harrogate HG2 0AG
United Kingdom
Email: support@dollophome.com
Phone: +44 7441 426665
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)